At Zahra Inspire, customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.
Returns & Exchanges
If you received faulty item, you can return an item within 7 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.
At Zahra Inspire, your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.
How to Order
Ordering online from the Zahra Inspire online store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are sold out. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.
Pricing and Payment
All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept direct payment from major bank in Malaysia including Maybank2u, CimbClicks, RHBonline, ALLIANCE Bank, and Hong Leong Bank. You will be redirected to your preferred payment channel when you proceed to check out. We also accept PayPal.
Colour may differ from actual due to lighting & screen resolution. We have done our best to display as accurately as possible the colors of the products shown on this Website.
After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email and SMS.After successful verification, you can expect to receive your order within 1-5 working days
Your use of this Website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the zahrainspire.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the zahrainspire.com Website.
These Terms and Conditions May Change
zahrainspire.com reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the zahrainspire.com Website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.
Use of Web Site
The zahrainspire.com Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving zahrainspire.com’s goods and services and/or to otherwise transact business with or contact zahrainspire.com on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer
All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of Zahra Inspire. The Content of the Zahra Inspire Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you cannot download, print and store selected portions of the Content. You also cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format.